Frequently Asked Questions
Q: How do I assemble Genedy ear guards?
A: Assembling the ear guards is a straightforward process, requiring just a few simple steps. Connect the ends of the bow with the socket holes in the ear cups by simple click. The video below provides a clear demonstration of this easy assembly process.
Q: How do I properly wear Genedy ear guards?
A: Genedy ear guards are crafted for straightforward and effortless use. However, it’s crucial to remember one key detail: position the ear cups with the logo on top and the ventilation slots at the bottom. This becomes particularly important when using the ear guards during showers. The rest of the process is quite simple. For added convenience, there are two ways to wear them: with the bow under the chin or behind the neck.
a) The initial video illustrates the first option, where the bow is positioned under the chin.
b) The video below illustrates the proper way to wear ear guards with the bow positioned behind the neck.
Q: When I wear Genedy ear guards for the first time, I experience discomfort due to pressure from the ear cups around the ear area. Is this normal?
A: We sincerely apologize for any inconvenience. Please be aware that the bow in our ear guards may initially exhibit tension from being unused, potentially causing temporary discomfort. With regular use, the bow will naturally adjust its tension, providing optimal comfort. This initial adaptation is an inherent aspect of the product’s design, ensuring a customized fit over time. We recommend using the ear guards for a few sessions to achieve the best experience. However, if you wish to expedite the adaptation process, the video below demonstrates a “lifehack” to help with this adjustment.
Q: I really should not have water in my ears. Do Genedy ear guards truly provide effective protection against water in the shower?
A: In short, yes, Genedy ear guards effectively protect ears from water in the shower. The unique patent-pending design ensures this protection through two key features: 1) Adjustable ear cups conform to the head’s contour, creating maximum tightness between the ear cup and the head surface when the bow is pressed. 2) The design acknowledges the impossibility of making ear cups completely watertight, incorporating slots to allow accidentally seeped water to exit, preventing collection in the cup. Therefore the water never gets into ear canal. These slots also facilitate airflow under the ear cup, preventing moisture buildup. The video below features a volunteer with a ruptured eardrum who found a reliable solution in Genedy ear guards, using them consistently during showers for over half a year.
Q: How do Genedy ear guards protect from heat?
A: The ear cups of Genedy ear guards are constructed from heat-resistant silicone, which not only provides durability but also incorporates insulation properties. This silicone material is designed to limit the conduction of temperature, ensuring a comfortable experience. Furthermore, the ear cups are deep enough to establish an air gap between the cups and the ear, enhancing overall heat isolation. The ventilation slots play a crucial role in promoting effective air circulation beneath the cup, contributing to efficient air cooling. Together, these features work synergistically to offer optimal heat protection and a pleasant wearing experience.